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My cancelled order amount is still restricted — what should I do?

No worries 💕 — this is completely normal!

When you place an online order, your bank first reserves (or “authorizes”) the payment amount.
If your order — or part of it — gets cancelled, that amount remains temporarily restricted before it’s released back to your account.

🔄 What happens next:

  • Your bank will automatically release the funds within a few days.
  • The exact timing depends on your bank and payment method — some release it immediately, others may take up to 5–10 business days.

💡 You don’t need to take any action.
If after several days the amount is still on hold, we suggest contacting your bank for confirmation.


✨ We assure you that you’ll be fully reimbursed for any cancelled or unavailable items.

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