How can I track my order?
Track your order anytime ✨
You can easily check your delivery status through the Track Your Order page.
If you have an account, simply log in and go to My Account → My Purchases → Order Details.
Not sure what you’re looking for? 💕
Choose the topic that best matches your need below:
Once you place your order, you’ll immediately receive a confirmation email.
- When your order is handed over to the courier, you’ll get another email with a tracking link so you can follow your delivery.
- You can also track your order anytime through our website: Track Your Order.
Orders usually arrive within 3 business days from the shipping date.
If you’re having trouble with your tracking link, please see our dedicated FAQ here.
Delays can occasionally happen, and we truly appreciate your patience 💕
If you don’t see any updates for a while, or if your order seems delayed, please contact our Customer Care Team — we’ll be happy to assist you!
To reach us:
1️⃣ Go back to the main Help Center page.
2️⃣ Select My Online Order, My Shipping or Return.
3️⃣ Choose Where is my order → Check my order status → Contact us.
✨ Your beauty is on the way — and we’ll keep you updated every step of the journey!
During busy periods or special promotions (like Black Friday, Christmas or sales), deliveries may take a little longer than usual. Your beauty is on the way!
