All delivery packaging is plastic free.

Shipping times may vary depending on the service chosen. In the countries served by standard service only, delivery takes an average of 6-7 working days (up to a maximum of 10) from the order being dispatched. In countries where the express service is also available, the shipping time is 2-3 days after being dispatched by courier. More information

Purchases made on KIKO are secure and guaranteed. All information relating to payments, including personal information and credit card information, is protected through an advanced encrypted data transmission system. Under no circumstances will KIKO file your credit card number, nor will it use or keep the information you provided on its own systems.

You have 14 business days from the date you receive the items in which to exercise your right to return the goods. Please let Customer Service know about any problems relating to the goods received.