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Click & Collect: what if I don’t get my confirmation email?

Pickup is usually available within 2–3 working hours, but timing may vary depending on the store’s opening hours and order volume. If you haven’t received the confirmation email yet:

  • Check the opening hours of the selected store.
  • Look in your email’s spam or junk folder.

If, after these checks, the wait seems unusually long, we recommend contacting the store directly or reaching out to Customer Care for assistance.


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