You will be redirected to the detailed description of the question.

What would you like help with today?

You can solve most problems quickly here or connect with us when needed.
return

What are the shipping times and methods available?

Shipping Information


🚫 Note

Shipping to Northern Ireland is currently unavailable.
This is a temporary pause — we’re working to restore the service as soon as possible.


Here are the available delivery options:


Delivery Time: Your order arrives straight to your doorstep in 2–4 business days.

Shipping Costs:

  • Orders up to £30 → £5.90
  • Orders over £30 → FREE

A simple and reliable way to receive your beauty favourites.

No need to wait for the courier!
Shop online and pick up your order at your nearest KIKO store within 2–3 working hours, based on store opening times.

Shipping cost: always FREE.

Click & Collect is temporarily unavailable during the promotional period.

  • Once your order is shipped, you’ll receive an email with a tracking link.
  • You can also check the status anytime on our website: Track Your Order.
  • If your tracking link doesn’t work, please see our dedicated FAQ here.


✨ Your beauty is on the way — and we’ll keep you updated every step of the journey!


During busy periods or special promotions (like Black Friday, Christmas or sales), deliveries may take a little longer than usual. Your beauty is on the way!


Easy returns in 30 days
Free shipping from 35£
makeup session online booking
Gifts & offers with KIKO ME
Secure payments