Cancelled order: what to do if funds are still restricted?

No worries 💕 — this is completely normal!

When you place an online order, your bank first reserves (or “authorizes”) the payment amount.
If your order — or part of it — gets cancelled, that amount remains temporarily restricted before it’s released back to your account.

🔄 What happens next:

• Your bank will automatically release the funds within a few days.
• The exact timing depends on your bank and payment method — some release it immediately, others may take up to 5–10 business days.
  

💡 You don’t need to take any action.
If after several days the amount is still on hold, we suggest contacting your bank for confirmation.

✨ We assure you that you’ll be fully reimbursed for any cancelled or unavailable items.