Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you
🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. Stay up to date with your order’s status on our Track My Order page.
- How can I return an item?
- When will I receive my refund?
- Can I exchange a product in a different KIKO branch to the store of purchase?
- Can I exchange a product purchased in store?
- I have purchased a faulty / damaged product in a KIKO MILANO store; what should I do?
- The parcel that I have received shows signs of tampering; what should I do?