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🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. Stay up to date with your order’s status on our Track My Order page.
🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.
- What is KIKO KISSES?
- Is there a KIKO loyalty program?
- How do I join the KIKO KISSES loyalty program?
- How long will the KIKO KISSES loyalty program run for?
- What's different about KIKO KISSES?
- How do I become a LOVE customer?
- What are the benefits of becoming a LOVE customer?
- How do I become an ADORE customer?
- What are the benefits of becoming an ADORE customer?
- What is meant by “annual spend”?
- Which products and services can I earn KIKO KISSES points on?
- Which products and services contribute to the annual spend?
- How do I benefit from rewards as a KIKO KISSES customer in store?
- I’m having problems with my QR code at the cash desk; what can I do?
- How do I benefit from rewards as a KIKO KISSES customer when shopping online?
- Where can I check my KIKO KISSES points balance?
- How long does it take for points to be credited to my account?
- What happens to my points balance and spending total if I choose to return all or some of the items purchased?
- Can I lose my ADORE status following a full or partial product return?
- How long do I have to use my KIKO KISSES points?
- How can I convert my points into coupons?
- Can coupons also be partially spent?