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INFORMATION FOR PURCHASE

DISCOUNTED SHIPPING

for orders over € 49

The cost varies depending on the delivery service and the destination country of the order. For more details see the "Delivery information and costs" page.
More information

SHIPPING

in 8-9 working days

Shipping times may vary depending on the service chosen. In the countries served by Swiss Post (Asendia) only, delivery takes an average of 6-7 working days (up to a maximum of 10) from the order being dispatched. In countries where the Skynet service is also available, the shipping time is 2-4 days after being dispatched by courier. More information

SECURE PAYMENTS

by Credit Card, Paypal and Cash on Delivery (in countries served by UPS)

Purchases made on KIKO are secure and guaranteed. All information relating to payments, including personal information and credit card information, is protected through an advanced encrypted data transmission system. Under no circumstances will KIKO file your credit card number, nor will it use or keep the information you provided on its own systems.

EASY RETURNS

up to 14 days after order delivery

You have 14 business days from the date you receive the items in which to exercise your right to return the goods. Please let Customer Service know about any problems relating to the goods received.

EXCLUSIVE DISCOUNTS

using promotional codes

To use a promotional code, select "Have you got a promotional code?" on the shopping cart page and insert the characters indicated in the appropriate field. If your code is inserted correctly, the amount and/or content of the Shopping Cart will be recalculated based on the promotion applied.