You will be redirected to the detailed description of the question.

What would you like help with today?

You can solve most problems quickly here or connect with us when needed.
return

My payment was declined, what can I do?

No worries 💕 — this can happen for a few different reasons.

Let’s go through the main checks together:


1
Double-check your payment details

Make sure your card number, expiration date, CVV, and billing address are entered correctly.

Small typos can cause a declined transaction.

✨ Still having trouble? Visit our Payment FAQ section for more guidance or to explore alternative payment options.


Easy returns in 30 days
Free shipping from 45€
Gifts & offers with KIKO ME
Secure payments