Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!
- What is your return policy?
- The package I received shows signs of tampering. What should I do?
- I received a defective product through my online order. Can I return it?
- The product I received is not the one I ordered. What should I do?
- I purchased a defective product at a store. What should I do?
- Can I exchange a product I purchased at a store?
- Can I exchange a Kiko product at a store other than the one where I bought it?
- Can I exchange a Kiko product purchased online directly at the stores?
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