Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!
- How can I track my shipment?
- The tracking service for my shipment is not working properly; what can I do?
- How can I contact the courier?
- My shipment has been delayed; what can I do?
- The status of my shipment reads “delivered” but I have not received anything; how is that possible?
- How much do you charge for shipping?
- How much do you charge for shipping? Which shipping methods does KIKO use?
- Which countries do you ship to?
- When will I receive my parcel?
- How can I cancel an order?
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