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Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!


🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 1 or 2 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

Can I open a KIKO franchise store?

Our company policy is solely focused on the opening of single-brand stores in Italy and abroad. KIKO MILANO is exclusively responsible for the management of these stores, in terms of choosing the locations and sales staff and any actions of a commercial nature within the store. Subsequently, we are not interested in franchising activities and are not considering the possible distribution of our products through additional channels (perfumeries, beauty salons or similar). We currently wish to continue directly managing all KIKO MILANO stores both in Italy and abroad.

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