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Due to the current situation, deliveries may be subject to delays to allow shipping companies to prioritise the delivery of essential goods in accordance with current legislation.
- How can I track my shipment?
- The tracking service for my shipment is not working properly; what can I do?
- How can I contact the courier?
- My shipment has been delayed; what can I do?
- The status of my shipment reads “delivered” but I have not received anything; how is that possible?
- How much do you charge for shipping?
- How much do you charge for shipping? Which shipping methods does KIKO use?
- Which countries do you ship to?
- When will I receive my parcel?
- How can I cancel an order?