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It's Black Friday!
Due to the high volume of orders received for Black Friday, there may be some delays regarding shipping and there may be a short delay with the reception of orders' confirmation emails.
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!

Hello Pilar, how can we help you?
Back to Technical Assistance

I have forgotten my password to access the website; what can I do?

Don’t worry, creating a new password is easy:  Click on Forgotten your password?, enter the e-mail address used to register on the website and click on “Send e-mail”. You will then receive an e-mail containing a new password. For security purposes, we recommend that you change the password received from your KIKO Account immediately. If you are having trouble finding the e-mail containing your new password, please check your SPAM folder.


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