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Hello Estela, how can we help you?
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Can I exchange a product purchased on the KIKO website?

Unfortunately, we are currently unable to exchange products.
If you think you have purchased a faulty product, please consult I have received an order with an incorrect / missing product; what can I do?

If you have changed your mind and simply wish to change a product, you are required to return it and place a new order. For further information on our returns policy, please consult our Terms of Sale.


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