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Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. Stay up to date with your order’s status on our Track My Order page

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

I haven't received an order confirmation e-mail; what should I do?

When you place an order on the website, you will receive an order confirmation e-mail, which will be sent to the e-mail address specified during the purchasing process. This e-mail will also contain your order number.

If you are having trouble finding our e-mail in your inbox, please check your SPAM folder.

If you have placed an order as a registered user, you can also view your order details by logging in to your account.

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