Skip to main content

Hello , how can we help you?

Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.


Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

I suffer from skin allergies; can I safely use KIKO MILANO products?

An allergy is an unpleasant and damaging response by the body’s defense mechanisms to substances that are otherwise harmless in individuals who are not allergic.
The entire KIKO make-up range, alongside our skin care and body products, are hypoallergenic, i.e. formulated to reduce the risk of skin allergies to an absolute minimum. If you have experienced sensitivity following the use of cosmetic products in the past, you way wish to perform a “patch test”.

Simply apply a coin-sized amount of product (from a tester) to the inside of the forearm and ideally leave in place all day. If the area appears reddened or shows any sign of a reaction, the product likely contains a raw material that your skin cannot tolerate. In the absence of any type of reaction, you should be able to use the product without complication.

Help us help you with targeted assistance