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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
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What happens if I return a physical Gift Card purchased online?

If the parcel is intact, because it was never delivered or the customer refused receipt without opening it, we are happy to accept returns. If the parcel has instead been opened, the conditions established in our Terms of Sale will apply (How can I return an item?). The refund will be made to the person who purchased the Gift Card and not to the recipient.

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up to 14 days after order delivery