Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you


Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!

How do I use a KIKO gift card for online purchases?

Using a Gift Card (physical or virtual) online is extremely easy: 

  • choose the products that you wish to add to your cart;
  • log in to your account or continue as a guest and enter your shipping/billing information;
  • choose Gift Card as your method of payment and enter the relative 16-digit number (displayed on both types of Gift Card below the Barcode) and the 5-character Security Code (this is only visible on the physical Gift Card after scratching off the silver strip);
  • complete your order.

Help us help you with targeted assistance



Sign up now

Register for exclusive advantages

FREE Shipping

Free standard shipping from 25GBP


Discover the new loyalty program

Easy returns

up to 14 days after order delivery