Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you


Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!

Where can I check my KIKO KISSES points balance?

You can view your up-to-date KIKO KISSES balance: 

- on the receipt pertaining to your last purchase;

- in the “KIKO KISSES” area on the KIKO app;

- on kikocosmetics.com by logging in to your KIKO KISSES account;

Remember that the points balance displayed on the app and website may not have been updated. For further information, please consult the following section.

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