Hello , how can we help you?
Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you
To become an ADORE customer, you are required to:
- be a LOVE customer;
- have spent at least £200 over the course of the year.
As soon as you have spent £200, you will automatically become an ADORE customer - congratulations! You will then be able to access all the rewards that KIKO has in store for you!
You will remain an ADORE customer until 31 December 2020 - unless any of the special circumstances outlined herein should apply.