Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us.
One of our operators will answer you as soon as possible. Thank you!
Can I lose my ADORE status following a full or partial product return?
You will become an ADORE customer once you have spent a minimum of £200 over the course of the year.
If however, you choose to fully or partially return any products, your spending total will also be updated, with the subsequent deduction of points corresponding to the cost of the items returned. Should your spending total fall below the £200 threshold following the product return, you will subsequently lose your ADORE status and go back to being a LOVE customer.
Did you find our response helpful?
Sign up now
Register for exclusive advantages
Free standard shipping from 25GBP
Discover the new loyalty program