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Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!


🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

Can I exchange a product purchased on the KIKO website?

Unfortunately, we are currently unable to exchange products.
If you think you have purchased a faulty product, please consult I have received an order with an incorrect / missing product; what can I do?

If you have changed your mind and simply wish to change a product, you are required to return it and place a new order. For further information on our returns policy, please consult our Terms of Sale.

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