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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
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Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!
- How can I cancel an order?
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- I haven't received an order confirmation e-mail; what should I do?
- I have received an order with an incorrect / missing product; what can I do?
- Can I exchange a product purchased on the KIKO website?
- Can I exchange a product purchased online directly in store?
- I placed an order online and have received a damaged / faulty product; what should I do?
- How do I place an order?
- Is there a minimum purchase requirement?
- How can I track my shipment?
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