Skip to main content

Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!

 

🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 1 or 2 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

My shipment has been delayed; what can I do?

If you have placed an order and believe that your shipment has been delayed, please check how many days have elapsed since receiving confirmation of your order.

Please remember that shipping normally takes 5/6 days. We, therefore, recommend that you count the number of days elapsed starting from the day on which the products were shipped. You can find further information here.

If you wish to contact our couriers, you will find their contact details here or Track your order.

Help us help you with targeted assistance

1

2