Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!
Yes, items can be exchanged in any store within the country of purchase. You have 30 days to exchange a product purchased in store for another item of the same value.
The product must nonetheless be complete, unused and any packaging must be intact. To exchange it, please visit the store where you purchased the item, or any store in your country, bringing both product and receipt with you.
We cannot offer exchanges for opened products and items without a receipt.
Did you find our response helpful?
Sign up now
Register for exclusive advantages
for orders over € 49
PURCHASES ARE SECURE AND GUARANTEED