Hello , how can we help you?
Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
- I would like to find out the duration of a particular promotion; is this possible?
- I have a promotional code; how can I use it?
- The promotional code entered has not be recognized; why is this?
- Do discount codes also apply to delivery and C.O.D. charges?
- Are the prices and offers on the website the same as those in store?
- Which methods of payment does KIKO accept?
- Are credit card payments secure?
- Are PayPal payments secure?
- When will my credit card be debited?