Hello , how can we help you?
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
It's Black Friday!
Due to the high volume of orders received for Black Friday, there may be some delays regarding shipping.
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!
- How can I return an item?
- When will I receive my refund?
- Can I exchange a product in a different KIKO branch to the store of purchase?
- Can I exchange a product purchased in store?
- I have purchased a faulty / damaged product in a KIKO MILANO store; what should I do?
- The parcel that I have received shows signs of tampering; what should I do?
- I have received an order with an incorrect / missing product; what can I do?
- I placed an order online and have received a damaged / faulty product; what should I do?
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