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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!

 

🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

I have had an adverse reaction to a product; what can I do?

The entire range of KIKO products, including limited-edition collections, is manufactured in compliance with the highest possible quality standards. The formulas used are highly technological and innovative and the premium-quality ingredients are permitted by current Cosmetics Legislation. Rigorous clinical tests determine their complete safety before they are marketed. Moreover, the quality controls performed on each and every item, follow all the provisions of the European Community and the American FDA to the letter.

However, certain individuals may not tolerate particular ingredients contained in cosmetic products; we therefore recommend that you show the list of ingredients to your dermatologist. You can find a full and comprehensive ingredients list on all of our products.

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