Close
  • MyAccount
  • Wishlist
  • Logout
Cart 0
MenuKIKO Stores
  • KIKO Stores
  • MyAccount
  • Wishlist
  • Logout
EU_PopUpNlSub
Hello Rebeca, how can we help you?
Back to Payments, Gift Coupons and Promotions

The promotional code entered has not be recognized; why is this?

Each promotional code has a set of precise rules regarding its use, including: the validity period, the fact that it cannot be used in conjunction with other promotional codes, the minimum spend or the type of products purchased. If our system does not recognize the code entered, please check that your order respects the promotion validity criteria.

If the code is rejected a second time, ensure that you have correctly entered the characters: for example, the number “zero” is frequently mistaken for the letter “o” and the number “one” for the letter “l”. If the code is rejected again, please contact our Customer Service department.


Help us help you with targeted assistance

1

2

Top
Close