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Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!

When will I receive my refund?

If you have returned an item and are awaiting a refund, please remember that in the majority of cases, the refund will be issued within 10 business days of your product reaching our logistics center. Please be aware that approximately two weeks may elapse between when you ship the items and when they effectively reach our returns center. Depending on the payment system used, it may take a few days for your refund to show up in your bank account.

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