Skip to main content

Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!

Due to the current situation, deliveries may be subject to delays to allow shipping companies to prioritise the delivery of essential goods in accordance with current legislation. 

When will my credit card be debited?

On placing your order on the KIKO website, you will be asked to authorize the payment for the total amount indicated. Authorization does not imply that your account has been debited, but that the corresponding amount has simply been “reserved”. When the order is received by the courier, the correct amount will then be debited from your Credit Card. This ensures that the funds will only be debited from your account when the products are actually shipped. In the case of partially completed orders, only the amount corresponding to the products effectively shipped will be debited.

Help us help you with targeted assistance