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Privacy Policy

1. Introduction
1.1 This KIKO SPA Privacy Policy ("Policy") sets out how KIKO SPA and KIKO UK, whose respective registered offices are at Bergamo via Giorgio e Guido Paglia n. 1/D, Italy (the operator of this website) and at 5th Floor, Mutual House, 70 Conduit Street, Mayfair, London, W1S 2GF , (hereinafter "KIKO", "we", "us", "our") collect and process information about you when you visit our website - http://www.kikocosmetics.co.uk ("Website"). This Policy will also govern how you use our online services which include the purchase on line of KIKO's products, participation in competitions, events and KIKO's loyalty program ("Services"). By continuing to use this Website, you consent to your information being processed in accordance with this Policy.

1.2 Please note that for the purposes of this Policy and the data processing that we carry out, both KIKO S.p.A and KIKO UK may be the data controllers in respect of the personal data that they collect in accordance with this Policy.

2. What personal information we collect and how we use it
2.1 Information you give us. You may give us information about you when you use our Website in order to provide you with our Services. Some of our Services may require you to have an online Account ("Account") with us.

2.2 Information we collect with your consent when you set up an Account with us. You may give us consent to collect certain information about you when you register for an Account with us. Information that is required in order to register for an Account is marked with an asterisk. If you have an Account with us, you will also have a unique password which enables you to access your Account. Such information you may consent to us collecting from you when you register for an Account will include:
(a) Your name, date of birth, phone number, sex and email address;
(b) Your consent to receive communications, artwork relating to new products and special offers or information on Services offered by KIKO and also for third parties; and
(c) Your consent to receive personalized promotions based on targeted profiling and analysis of your choices and behaviour whilst using the Website.

2.3 Your personal information will be processed for purposes related to the fulfillment of the requested Services and obligations related to the execution of the contract (including the purchase on line of KIKO’s products, participation to competitions, events, loyalty program, management of customer care activities as well as control and analysis of reports and complaints, conducting business prior to entering into a contract and enforcing contractual obligations, including performing administrative and accounting duties), as well as with a specific consent, for the following purposes: a) advertising, promotional and marketing activities through automated systems (SMS, MMS, email, push notifications, messaging applications and social networks), including newsletters and advertising materials regarding products and services offered by KIKO and by the member companies belonging to Odissea Srl, and third parties; b) targeting and determining the profile or personality of the person concerned and analyzing their behavior and / or consumer preferences.

2.4 Information we collect automatically. When you visit our Website, we may automatically collect the following information: your IP address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Websites, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through "cookies", and this is explained further below.

2.5 We use the information we collect automatically: (i) to administer our Website for internal operations including troubleshooting purposes; (ii) to ensure that content from our Websites is presented in the most effective manner for you and your devices; (iii) as part of our effort to keep our Website safe and secure; (iv) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (v) to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

2.6 Information we receive from other sources. We may receive information about you if you use any of the other services we provide on this Website, or from other KIKO entities and affiliates. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

3. How we share and disclose your personal information
3.1 We may share your information with other subsidiaries and affiliates of the Odissea Group (holding company of KIKO S.r.l.) and with responsible third parties, a complete list of which is available from KIKO.

4. How to opt in or opt out from direct marketing
4.1 We (KIKO S.p.A and KIKO UK) and selected third parties may use the information you give us on our Website for direct marketing purposes to provide communications, updates relating to new products and special offers or information on Services offered by KIKO and also by third parties. Where required by law your prior consent will be obtained before sending direct marketing. In any event, we will offer you the option to unsubscribe when you register for an Account and every time a communication is sent to you.

5. Links to other websites
5.1 Our Website may contain links to other websites. We do not review such third party websites and you acknowledge and agree that we are not responsible for such websites, including the privacy policies of such websites and we do not control their content.

5.2 Information collected through social buttons and widgets. You may find social buttons and widgets on our Website. These are special "buttons" showing the icons of social networks (for example, Facebook and Twitter). These “buttons” allow you when visiting the Website to navigate directly to the websites of other social networks. By clicking on the social buttons/widgets, you consent to the social network collecting data related to your visit. If you log in to any of these websites, you should also refer to the privacy policy that is provided on the website you are accessing for information on the purpose and scope of data collection and processing, as well as your rights. Aside from these cases, where you agree to share the data of your web activity with your chosen social networks, KIKO does not share any navigation data or user data acquired through its Website with the social network websites accessible via the social buttons/widgets.

5.3 Authentication through social networks. For some Services provided by us (including our APP loyalty program) we use plug-in social networking to allow you to authenticate and access special services (including access to appropriate portions of the Website, to download the APP, join the loyalty program) using credentials with which you are registered on social networks.

6. Cookies and other technologies
6.1 We collect information automatically through the use of "cookies". A cookie is a text file containing small amounts of information that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies; however, if you do this, some of our Website may not work properly.

6.2 For information about the specific cookies used on this Website, please see below:

Strictly Necessary Cookies
These cookies are necessary to provide you with services available through this website and to use some of its features, such as access to secure areas. Without these cookies services you have asked for, like shopping baskets and secure customer account pages, would not be possible.
Who serves them: KIKO S.p.a - Gigya, Inc.
How to block them: not applicable.

Marketing Cookies
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
Who serves them: Tagman - DoubleClick
How to block them: you may disable any of these cookies via your browser settings. If you do so, various functions of the Website may be unavailable to you or may not work the way you want them to.

Analytics Cookies
These cookies collect information that is used either in aggregate form to help us understand how the website is being used or how effective our marketing campaigns are, or to help us customize the website for you. This information will also be used for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
Who serves them: Google Analytics - NewRelic
How to block them: if you don’t want to receive the cookies of Google Analytics you can disable them by connecting to the link: https://tools.google.com/dlpage/gaoptout/

Functionality cookies record information about choices you’ve made and allow us to tailor the website to you. These cookies mean that when you continue to use or come back to the Website, we can provide you with our Services as you have asked for them to be provided. For example, these cookies allow us to:
• Save your wish lists;
• [Remember settings you have applied, such as layout, text size, preferences, and colours;
• Show you when you are logged in].
Who serves them: Kiko S.p.A - Facebook - Twitter - Pinterest - Google+ - Add This
How to block them: you may disable any of these cookies via your browser settings. If you do so, various functions of the Website may be unavailable to you or may not work the way you want them to.

7. Data Retention
7.1 We will not retain your information for longer than is necessary for our business purposes or for legal requirements. However, please be advised that we may retain some information after you have ceased to use some of our Services (unless you instruct us otherwise), for instance if this is necessary to meet our legal obligations such as retaining the information for tax and accounting purposes.

8. Your rights
8.1 You can access the personal information that you provided to us via your online Account to obtain a copy of it and to correct, amend or delete information that is inaccurate.

8.2 However, if you wish to obtain a copy of personal information that we hold on you please contact us at address in section 10.1 below. Before we are able to respond to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavour to respond within an appropriate timeframe, and in any event, within any timescales required by law.

8.3 It is your responsibility to ensure that you submit true, accurate and complete information on your online Account and keep it up to date.

9. Changes to the Policy
9.1 This Policy was last updated on http://www.kikocosmetics.co.uk/secure-purchases/privacy-policy.html. A notice will be posted on our Websites' home pages for [30 days] whenever this Policy is changed in a material way. By continuing to use our Website you confirm your continuing acceptance of this Policy.

10. Questions about this Policy
10.1 If you have any requests concerning your personal information or any queries with regard to the practices set out in this Policy, please contact KIKO S.p.A at Via Giorgio e Guido Paglia 1/D 24122 Bergamo (Italy) or via e-mail at privacy@percassi.com or KIKO UK at 5th Floor, Mutual House, 70 Conduit Street, Mayfair, London, W1S 2GF.

10.2 A complete list of those responsible for data processing at KIKO is available, via written request, from KIKO.

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