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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
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One of our operators will answer you as soon as possible. Thank you
🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. Stay up to date with your order’s status on our Track My Order page.
🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.
The entire range of KIKO MILANO products, including limited-edition collections, is manufactured in compliance with the highest possible quality standards. KIKO MILANO has always been committed to ensuring the highest possible quality standards for all of its products. If you have placed an order with KIKO MILANO and believe that you have received a damaged product, please contact our Customer Care department. One of our operators will contact you shortly to help you find the best solution.