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Hello , how can we help you?

Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.

 

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

I have received an order with an incorrect / missing product; what can I do?

If you have placed an order with KIKO and believe that you have received a product in error or have not received a product ordered, please write to our Customer Care department. One of our operators will contact you shortly to help you find the best solution.

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