Hello , how can we help you?
Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you
Placing an order is really easy:
- Select the products that you wish to purchase on kikocosmetics.com and add them to your Cart.
- Choose your payment method (Which methods of payment does KIKO accept?).
- Log in to the “MyAccount” section of your Account, create a new Account or continue as a Guest.
- Enter your shipping address or amend / confirm the shipping information that has been automatically entered (Which shipping methods does KIKO use?).
- Enter your payment information and confirm the order.
- The parcel will then be prepared for shipping.
- The parcel is collected by the courier and shipped.