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When will I receive my parcel?

The overall delivery times are calculated by adding the order preparation times and the shipping times together.

Preparation times: orders received from Monday to Fraiday (Saturday for Yodel), excluding Bank Holidays, are dispatched the same day if placed before 10:00 or the following business day if placed after midnight. Orders received on Saturday and/or Sunday are dispatched on the following Monday or Tuesday.

Shipping times:  4-5 business days. Deliveries are made from Monday to Friday during normal business hours, excluding national Bank Holidays. Yodel: 4-5 working days from order confirmation; Skynet: 2-4 working days; Airexpress: 1-2 working days.

Delivery times may vary due to force majeure, which includes adverse weather conditions and strike action.

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