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Hello , how can we help you?

Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.

 

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

I have had an adverse reaction to a product; what can I do?

The entire range of KIKO products, including limited-edition collections, is manufactured in compliance with the highest possible quality standards. The formulas used are highly technological and innovative and the premium-quality ingredients are permitted by current Cosmetics Legislation. Rigorous clinical tests determine their complete safety before they are marketed. Moreover, the quality controls performed on each and every item, follow all the provisions of the European Community and the American FDA to the letter.

However, certain individuals may not tolerate particular ingredients contained in cosmetic products; we therefore recommend that you show the list of ingredients to your dermatologist. You can find a full and comprehensive ingredients list on all of our products.

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