Skip to main content

Hello , how can we help you?

Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.


Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

Are KIKO products tested on animals?

KIKO does not carry out or commission testing on animals.

The law is extremely clear: since March 2009, animal testing for new cosmetic ingredients has been prohibited throughout the European Union. The ban in terms of finished products came into force in 2004, even if the cosmetics industry effectively stopped using them in the 1980s.
In March 2013, the final and complete ban on the sale of finished products containing ingredients tested on animals for cosmetic ends outside the European community came into force in EU countries.

KIKO is committed to following the progress within both the Italian and European cosmetics industries in terms of research into experiments to replace the toxicology tests performed on animals to protect the safety of consumers.

Help us help you with targeted assistance