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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 3 or 4 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. Stay up to date with your order’s status on our Track My Order page

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

The KIKO MILANO Gift Card is a gift certificate that can be used against purchases made in all KIKO MILANO stores in Italy and online at

KIKO offers its Customers 2 types of Gift Card: 
-Physical Gift Card: to be purchased and used both in stores and online;
-Digital Gift Card: to be purchased exclusively online, it boasts the same advantages/uses as the physical Gift Card but is delivered much quicker, being sent almost immediately to the recipient's inbox.

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