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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

ATTENTION

Due to the high volume of orders received, there may be some delays regarding shipping (3-4 days).
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!

The promotional code entered has not be recognized; why is this?

Each promotional code has a set of precise rules regarding its use, including: the validity period, the fact that it cannot be used in conjunction with other promotional codes, the minimum spend or the type of products purchased. If our system does not recognize the code entered, please check that your order respects the promotion validity criteria.

If the code is rejected a second time, ensure that you have correctly entered the characters: for example, the number “zero” is frequently mistaken for the letter “o” and the number “one” for the letter “l”. If the code is rejected again, please contact our Customer Service department.

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