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Hello , how can we help you?

Dear customer, if you have completed an order between 07:00 and 13:00 on November 11,
for about 48 hours you will not be able to see the information relating to your order in the My account / Track my order.
We would like to inform you that the order will still be processed and shipped to its destination.

 

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you

Can coupons also be partially spent?

You can use your discount coupon in any store within your country or online on the website. To benefit from the discount, you must always purchase items of a higher value than that indicated on the coupon. Coupons are not redeemable for cash, do not entitle the bearer to change and must be used in their entirety. 
Points will not be due for the amount paid with the coupon. For example, on a purchase of £15 partially paid with a £10 discount coupon, points will only be due for the £5 paid with other forms of payment.

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