Hello , how can we help you?
🔔 We are currently experiencing shipping delays of 3-4 days due to high order volumes and COVID safety precautions. Stay up to date with your order’s status on our Track My Order page. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible.
Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!
- How can I cancel an order placed after 2020, March 19?
- How can I cancel an order?
- How can I change an order?
- How can I change the shipping address used for an order?
- I haven't received an order confirmation e-mail; what should I do?
- I have received an order with an incorrect / missing product; what can I do?
- Can I exchange a product purchased on the KIKO website?
- Can I exchange a product purchased online directly in store?
- I placed an order online and have received a damaged / faulty product; what should I do?
- How do I place an order?
- Is there a minimum purchase requirement?
- How can I track my shipment?