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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
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One of our operators will answer you as soon as possible. Thank you!

Why is the “scan & see” function not working?

Scanning the Barcode on products requires a smartphone camera with auto-focus mode enabled. Scanning can be challenging in certain lighting conditions. Try scanning the code with the product resting on a steady surface and check the Barcode for signs of damage.

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