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Hello , how can we help you?

Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!


🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 1 or 2 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

How do I create an account on the KIKO website?

Creating an account on the KIKO website is really easy:

  • Click on “Register”.
  • Enter the required information and give your consent to our data handling policy and Newsletter subscription. Upon completion, click on “Next”.

The website will remember your log-in information*: in this way, you will be able to access your personal profile even after leaving the website and without having to re-enter your log-in credentials every time. To disable this function, please uncheck the “Remember log-in information” option.

If you are about to place an order, you will be redirected to our registration page during the purchase process.

*Once you have registered on the website, you will automatically be entered into the KIKO Rewards loyalty program (excluding registrations completed via social media networks, such as Facebook, Twitter and Google).

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