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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
Otherwise you can contact us, or write us an e-mail.
One of our operators will answer you as soon as possible. Thank you!


🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 1 or 2 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

I suffer from skin allergies; can I safely use KIKO MILANO products?

An allergy is an unpleasant and damaging response by the body’s defense mechanisms to substances that are otherwise harmless in individuals who are not allergic.
The entire KIKO make-up range, alongside our skin care and body products, are hypoallergenic, i.e. formulated to reduce the risk of skin allergies to an absolute minimum. If you have experienced sensitivity following the use of cosmetic products in the past, you way wish to perform a “patch test”.

Simply apply a coin-sized amount of product (from a tester) to the inside of the forearm and ideally leave in place all day. If the area appears reddened or shows any sign of a reaction, the product likely contains a raw material that your skin cannot tolerate. In the absence of any type of reaction, you should be able to use the product without complication.

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