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Do you have doubts or questions? Search in our F.A.Q. where you might already find the answers you're looking for.
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One of our operators will answer you as soon as possible. Thank you!


🔔 Unfortunately, due to the high volumes of orders we are receiving in this period, we are sorry to inform you that your order may be delayed for 1 or 2 working days. Your purchases are very important to us and we are doing everything we can to deliver them to you as soon as possible. If you wish to track your order, please click here

🔔 We are currently experiencing problems processing online payment by credit card.
If you experience problems paying with your credit card, you are advised to report the matter to your card issuer. This inconvenience is due to the new payment verification and security regulations imposed by banks (PSD2 protocol).
We are still accepting other forms. To check which other methods of payment are available in your market, please click here.

Do KIKO MILANO products have an expiry date?

European Community Directives establish that if the stability of a cosmetic product exceeds 30 months, it is not mandatory to display an expiry date: this is the case for all KIKO MILANO products.

It is however necessary to indicate the PAO (Period After Opening), i.e. the duration - expressed in months - of the product following its opening. This indication is displayed on all our products, with the exception of single-use and pressurized products, as required by law.

The PAO (Period After Opening) is indicated with the same symbol in all European Union countries: an open jar displaying the useful lifespan in months - in figures and followed by the letter M - of the product after opening. The symbol is displayed on both the main container (in direct contact with the cosmetic) and, where present, on the second container (outer packaging).

Single-use products, products packaged so as to not come into contact with the external environment (such as sprays), and products with formulas boasting long-lasting properties without risk of deterioration over time, are exempt from the PAO indication.

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