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It's Black Friday!
Due to the high volume of orders received for Black Friday, there may be some delays regarding shipping and there may be a short delay with the reception of orders' confirmation emails.
Our team is doing all they can to send each order off to you as soon as possible.
Thank you for your patience!

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I placed an order online and have received a damaged / faulty product; what should I do?

The entire range of KIKO MILANO products, including limited-edition collections, is manufactured in compliance with the highest possible quality standards. KIKO MILANO has always been committed to ensuring the highest possible quality standards for all of its products. If you have placed an order with KIKO MILANO and believe that you have received a damaged product, please contact our Customer Care department. One of our operators will contact you shortly to help you find the best solution.

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